I took a nasty rock chip on the way to work after having a new wind shield installed last month, I was extremely worried about this chip spider webbing out with the snow/heat we had within the last 24 hours, so I immediately started shopping around looking for a way to get it fixed ASAP so it didn’t get worst and needing a another wind shield. I happened to request info and just to text me as I was at work and Brandon was outstanding from start to finish. Answered all my questions, was extremely helpful with input to work with my unique situation at work and to also have my insurance covered the cost. Literally flawless service, Brandon is a consummate professional and I wouldn’t hesitate for a second recommending them/using them in the future for anything I need that they do.
Absolutely AMAZING! I’ve never cracked or chipped my window before, I had no idea what to do. I looked up “safelite” and they were not helpful gave me an estimated quote of $114.99 for a chip the size of my pinky nail (I even tried to confirm the price and its was an automated system) So I continued to look and found Fusion! So happy they answered on the first ring and it was a human! Not some robot! The gentleman was VERY professional and could tell I wasn’t prepare or knew what to do with the situation. He ask what insurance I have (PROGRESSIVE) he told me what would happen and confirmed with my insurance it wouldnt cost a thing! AND they came to me! The gentleman who came walked me through what he was doing and gave me a sticker to call if anything happens or if I have questions! 100% will be referring them and I hope I won’t need to but I’ll be using them again! THANK YOU SO MUCH!
I was told at the dealership on Saturday that John would contact me Monday. John called me within the 8 a.m. hour Monday morning, providing clear and professional instruction and walking me through the process. Brandon the windshield specialist, arrived at my house not 45 minutes later. Brandon provided the most professional windshield chip repair I’ve ever witnessed with speed. He was very friendly and informative during the 7 or so minutes he was here. His work took my quarter sized chip down to about the size of the tip of a pen. Thanks Fusion! I will be recommending you to my friends and family.
Fusion had amazing customer service that responded to my request to fix a rock chip. They showed up to my home and quickly made the repair. The whole process of fixing my chip to calling the insurance took about 15 min. Great quality work and friendly. I will definitely choose Fusion again.
Really cool guy, walked me through the whole process. Very flexible and speedy. Would recommend to anyone and their grandparents. Lifetime warranty and fantastic price. Customer for life.
Got a chip at 2:10 pm and it was fixed by 4:20 pm. Fast, friendly and super patient with all of my questions and needs.